Refund policy

Effective Date: July 31, 2026

Welcome to BELLA CART. Your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Personal care and hygiene products that have been opened or used.

  • Beauty products with broken safety seals.

  • Gift cards.

  • Clearance or final sale items.

  • Products damaged due to misuse or improper handling.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos and your order number. We will arrange a replacement or refund after verification.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be processed to your original payment method.

  • Processing may take 5–10 business days, depending on your bank or payment provider.

Exchanges

We only replace items that are defective, damaged, or incorrectly delivered.

Return Shipping

  • If the return is due to our mistake (wrong or damaged item), BELLA CART will cover the return shipping cost.

  • If the return is for any other reason, the customer is responsible for return shipping charges.

Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

BELLA CART
📧 bahawalkhan4452@gmail.com